Anna Pullman-Rainbolt

IT Operations engineer

Anna has been with CleanSlate for 6 years. Her role has really evolved here at CleanSlate, now providing the service, technology tools and infrastructure for CleanSlate. Anna was also an integral part of CleanSlate’s move to our new office! Anna and her husband (pictured) have a goal to watch a home game at all MLB parks – they have checked off 8 so far.

Q: What is your role at CleanSlate?
A: My role really evolved here at CleanSlate, now serving as the IT Operations Engineer – providing the service, technology tools and infrastructure for CleanSlate. With our growing company and a recent move to a new office, I stepped into my operations role to provide a real focus to organize and facilitate our internal technology solutions. The past year, as with many organizations, has presented many logistical challenges in delivering services. As with any challenge, new opportunities arose to deliver creative solutions. My role hopefully has brought a spot of energy and thought leadership to bridge the needs of our talented staff. I started 6 years ago at CleanSlate within the ITAM practice working with clients to implement BigFix technologies including ILMT and Inventory. Within the ITAM practice we help dive into license compliance auditing for metrics not captured by system automations. Today, I still provide assistance for projects in our ITAM practice, as well as, some near to my heart collaboration projects within Domino, M365 or Google Suite.

Q: Can you give a brief background on your career history?
A: I grew up in a family that owned their own business and bring that perspective of ownership to every position I have been lucky to have. I was fortunate enough to get a position in IT as a System Administrator 1987 – working my first million dollar project in 1991 migrating a user base from Unix dumb terminals to a Windows 3.0, Novell Netware and what is now called Microsoft Office applications. Back then, in IT your role was less siloed. You did all things IT, from pulling wire and patch panels, building servers to training your user base. I have been lucky to work on very interesting projects over the course of my career. One of the most interesting was being part of a team that developed a new mortgage loan origination process. This project had man facets including developing our own application delivery, role based access, and managed large data transfers over T1 digital modems across the US. This was all delivered at a time when 3rd party solutions were not in existence. I have enjoyed the diversity of evolution of technology and since that timeline engineering mostly in collaborative infrastructures managing over 10,000 users, 31 servers 150 applications for a global company. Its been refreshing coming to consulting allowing me to leverage my diverse set of experiences gained over the past 34 years and being able to mentor others based on those experiences.

Q: What do you like about working at CleanSlate?
A: I enjoy the diversity of opportunity and I am always energized by our talented people at CleanSlate. My role here feeds well with my “jack-of-all-trades” abilities and experiences. The people here are a true bonus. This is a group professionals that all desire to do their best work everyday and work together as a team to lift everyone to achieve more.

Q: What projects are you currently working on?
A: I have an aggressive IT roadmap for CleanSlate in 2021. We are investing in new SSO and MFA technologies, revamping our project delivery workflows and access/device provisioning processes.

Q: What skills are you currently utilizing in your role?
A: I have really been leveraging my license compliance and usage to further optimize our spend on our technologies.

Q: What teams are you currently working on?
A: My projects get to bridge processes across our different teams. We just kicked off an Operations Excellence team to evaluate new ways to better deliver services not only to CleanSlate but more importantly our clients.

Q: What gets you excited about your everyday work?
A: Making people happy and hopefully making their IT experience more seamless and stress free everyday.

Q: What are you looking forward to at CleanSlate and in your career?
A: I look forward to further growing CleanSlates technology space and teams. There are so many fun projects coming up sometimes its hard to know where to start.

Q: What are some non work-related activities that you do in your day-to-day? (this probably looks a little bit different than it did pre-covid)?
A: Ahh – how Covid changes many things. I do miss our large family gatherings and traveling. This past year instead of traveling abroad, we created our own vacation home right at home doing some hands-on construction around the house. Hopefully, we can get back to family gatherings – traveling to a beach where they serve cute umbrella drinks, and attending sporting events again.

Q: Any fun facts about yourself, or anything else you’d like to share?
A: I used to run competitively in high school and college. Running has been a real passion. I was the 1984 Marion County, Sectional and Regional Champion in the 800. I was on the inaugural Girls Cross Country Team at the University of Southern Indiana and ran for Team Reebok and the Wilma Rudolph Foundation. I ran in our cities infamous Mini Marathon finishing in the top 10 at one time. I have not ran competitively for a few years now, but still volunteer for events like the Mini Marathon every year.

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