Giving Back is Part of What We Do

One of our practice goals for 2018 for the Salesforce team was to donate/volunteer our time to the communities in which we live.  We are attempting to follow Salesforce's 1-1-1 initiative as much as possible.  The size of our company and team doesn't give us much...

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Bundling Best Practices – Exclusion and Suppression

Perhaps the most important aspect of fully utilizing IBM’s ILMT (or Big Fix Inventory) tool is to be able to accurately create bundling relationships. For those that are unfamiliar, bundling is the process where users confirm the specific IBM Product that each...

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Add a Custom Trailmix to Trailhead

We've previously introduced you to Salesforce's Trailhead.  However... if you haven't read that post yet OR if you want a TL;DR then, Trailhead is a free training platform offered by Salesforce.  With Trailhead anyone is given the ability to learn, use, and extend the...

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Salesforce Certificate Changes in Early 2018

Salesforce has recently published a news release that is relevant to all users of middleware solutions. To uphold the best practices in Security, Salesforce has decided to rotate some certificates out during January and February 2018. Google Chrome no longer supports...

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Welcome to Top Gun

Two of our account executives, Ben Thomas and Brandon Montgomery, recently attended Software and Solutions Top Gun training from IBM. The course is nearly five full days of intense IBM software sales training covering lots of different topics, including sales...

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